Rigtons was founded in 1974 and we are General Insurance Brokers dealing with commercial businesses (small-medium enterprises and specialist sectors), non-profit organisations and private clients.
Trading for over 40 years we were originally based in the Spa Town of Harrogate before moving to Guiseley in 1986.
Where many brokers are now centralising their services or selling to nationals, resulting in clients losing personal contact, our business has always been built upon creating close working partnerships with our clients and high professional service standards. This is why many of our clients have arranged their insurances through us for years, often many generations in family firms, and have recommended us to friends and business colleagues.
What makes us unique
In 2014 we celebrated our 40 year anniversary so have a long heritage. Our services have developed over that time as risks to our clients have changed, but we have always offered the full breadth of insurance services and provided our clients with first class tailored insurance solutions, claims guidance and risk management support across all industry sectors.
We have experience with single shops through to more complex business in high risk sectors, whether it be piers, mines or railways. We view every client as unique and therefore requiring an individual solution rather than an 'off-the-shelf' product and we hope that our clients value this personal service.
In 2007 we were one of the first brokers nationwide to be awarded premier 'Chartered Insurance Broker' status; an Outstanding status held by only 1% of all firms. We have retained this status annually since 2007.
Chartered status brings with it serious obligations. Not only are we highly regulated but we are required to ensure the advice, service and ongoing support we provide to you is of the highest quality, based solely on your researched needs, and provided by someone operating within their level of competency.
We are members of the British Insurance Brokers Association (BIBA) and also the COBRA Network which gives us buying power in excess of £350 million.
For the past 4 years we have been named in top 1,000 UK insurance brokerages (compiled by Plimsoll Publishing Ltd) and received a four star 'Strong' rating.
Plimsoll write "this is the highest accolade we award...and reflects your excellent performance over the last 12 months...what is more impressive is that you have achieved this in a difficult marketplace."
Our Broking Team
Between us our team has more than 100 years of insurance broking experience, with knowledge in a variety of trade sectors as well as specialist experience in high risk trades. We are highly qualified, members of Chartered Insurance Institute and we have the necessary experience and qualifications to steer your business toward the right insurance protections.
We have retained our traditional roots, so each client is assigned a dedicated Account Manager with whom they can speak daily if necessary to build a strong relationship. We want you to think of us as another member of your team and so there's no waiting on hold in call queues, being passed to different people each time you call, or repeating previous conversations. Your dedicated Account Manager will always be available to support you at critical times, they will know your business and you personally, and this is why we have an extremely loyal client base.
If you are interested in a career in insurance then there is no better option than with an independent broker where you can flourish in an entrepreneurial environment which recognises and encourages your talents and places clients interests first. Please see our Current vacancies.
Our History at a glance
1974 Rigton Insurance Services Ltd is founded in Harrogate
1990 Introduction of our exclusive Model Retail and Manufacturers insurance scheme
1999 We begin specialism in the Coach, Bus and Minibus market
2005 We become authorised and regulated by the Financial Services Authority (now FCA)
2006 We become 100th member of the COBRA Network with access to £350 million buying power
2006 We become a member of the Coach Tourism Council
2007 We are one of the first brokers in the UK to be awarded Chartered Insurance Broker status, a status still held by only 1% of all brokers
2007 We move into new offices at Chevin House
2008 Introduction of our exclusive Preserved Vehicle insurance scheme
2009 Introduction of our exclusive Heritage/Miniature Railway insurance scheme
2011 We become a member of The Heritage Railway Association
2012 Recognised in the top 1,000 insurance brokerages in the UK receiving a Strong rating
2013 We become authorised and regulated by the Financial Conduct Authority (replaces FSA)
2013 We become members of the British Insurance Brokers Association BIBA
2015 Recognised in the top 1,000 insurance brokerages for the 4th year running